We're testing an ecommerce bridge integration where HubSpot is creating empty deals and products. None of the mapped fields in the sync message are saving to the deal, including pipeline and deal stage. We simplified the property mappings and sync m Beitrag ansehen
I have my app set up in my dev account. oAuth working and refreshing like it should. Mappings are set. I've connected the app with a test hubspot account I created in the testing tab of my dev environment. Everything looks fine. In the test environm Beitrag ansehen
Hi,
I am still having trouble posting products, or updating contacts using the Ecomm Bridge API. However, the regular API works fine. Are there any additional benefits to this API other than being able to sync multiple items at once?
Thanks,
Si Beitrag ansehen
Hi, @silasnielsen .
From my perspective, the main benefit of the Ecommerce Bridge API is that it allows you to create and modify ecommerce-related...Beitrag ansehen
Hi @Isaac_Takushi @Llewellyn_Smith I emailed the below issue on 12/03/2018 to connectsupport@hubspot.com and also CC'ed @dskim on the same, but no reply so far on the same.
Hi Team,
We are observing significant delays in the sync. I hav Beitrag ansehen
Hi, @Vamsivinay119 .
We recently received a large import which has been known to slow syncing for all Ecommerce Bridge users. The timestamps you...Beitrag ansehen
In Ecommerce Bridge API, we see two properties for product image such as:
ip__ecomm_bridge__product_image - type is string
ip__ecomm_bridge__image_url - type is AVATAR image.
Which property should I use in ecomm sync messages to send the i Beitrag ansehen
Hi, @himanshurauthan .
You should use ip__ecomm_bridge__image_url ( "dataType": "AVATAR_IMAGE" ).
Are you seeing ip__ecomm_bridge__product_im...Beitrag ansehen
@Sean_Duane @Llewellyn_Smith @Isaac_Takushi
Below are the error messages for different portals we are seeing in the ecomm/v1/sync-errors end point. And none of our client's Contacts or Deals are syncing into their portals.
This is a big Beitrag ansehen
Thanks for pinging us about this. This was our fault, and we apologize for causing problems.
We identified the problem, filled that property enums ...Beitrag ansehen
Hi @Isaac_Takushi , @Sean_Duane
A client of ours has done a signup with us and we did request the "integration-sync" scope access during the signup. By giving us the access for the same Ecomm Bridge should be enabled on the client's portal.
B Beitrag ansehen
@Vamsivinay119 Thanks both for bringing this up.
Ecommbridge is going to have trouble supporting this situation. Our Shopify integration is also ...Beitrag ansehen
When I'm syncing a deal for a particular portal I am facing an issue syncing the same to HS. In the errors endpoint, I see the below issue
{
"portalId": XXXXXXX
"objectType": "DEAL",
"integratorObjectId": "CHECKOUT:6568414085209",
"changeOcc Beitrag ansehen
This topic has been resolved in direct message.
The error:
java.util.concurrent.CompletionException: com.hubspot.apicaller.exceptions.ApiErrorRe...Beitrag ansehen
This is happening from past few days thought it was a timeout issue... But it seems to be something broken at your end. Please check the response below...
Get Request
https://api.hubapi.com/extensions/ecomm/v1/sync-errors?appId=appID&hapikey Beitrag ansehen
Hi Team,
We have noticed duplicate deals getting created through EComm bridge API.
For example, These 2 deals are created from the same checkout within a few seconds apart
https://app.hubspot.com/contacts/4648806/deal/311806403/
https://app Beitrag ansehen
@udayapitchika Apologies for the delay. Besides being a bit busy, I also wanted to ensure this was the proper fix.
No more duplicates should be c...Beitrag ansehen
Hey Team,
We are facing issues while syncing the Contacts/Deals/Products into Hubspot via eCommBridge.
We can see that the messages are being consumed from our end and also we are receiving 204 from Hubspot's end. But none of the Contacts/Deal Beitrag ansehen
Hi @Vamsivinay119 ,
Thanks for updating this thread after figuring out the issue. Was it related to the changeOccuredTimestamp ? The examples you...Beitrag ansehen
Hi Team,
I have a couple of questions and a comment.
I'll first start with the comment :
If I delete a contact or a deal created using eComm bridge API, I'm not able to re-sync the same entity unless I change the integratorObjectId . It see Beitrag ansehen
Hi @udayapitchika ,
Thanks for your patience here. I'll try to address your questions separately, and in order:
You're correct that this is th...Beitrag ansehen