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Hi, im using "GET /conversations/v3/conversations/threads" to get conversation threads but im not getting any threads thats inside live chat inbox/category... is it even supported? All i need to get is results as showed in response schema in tha Lire la suite
Hi, @JUrban78 👋 Can you share an example request and response, please? That will help our community members better understand your issue.
...Lire la suite
Hi would anyone be able to help with a VoiP issue we're having Around 7-8% of inbound calls bring up the wrong company card. The VoiP App developers advise us that all their VoiP asks for is a phone number. Looking at the cards with Lire la suite
I would like to mention a member when sending a comment to a thread using API. https://developers.hubspot.com/docs/api/conversations/conversations https://knowledge.hubspot.com/crm-setup/how-do-i-mention-someone-in-the-crm#:~:text=The%20mention Lire la suite
Thank you for the message. Yes, the method I want to use is not on that page , and when I contacted HubSpot support, they told me it's currently no...Lire la suite
Hi all, I have been wondering how or if it is possible to be able to make an HTTP GET request to the HubSpot API to retrieve information of a given contact. So for example on a HubSpot landing page I have setup a form with one field which is email Lire la suite
Contributeur de premier rang | Partenaire solutions Diamond
Janvier 18, 2023 04:07
Dear @Mrafey , The answer to this would depend on what you are trying to do.
If you are looking to set up an HTTP request within the HubSpot plat...Lire la suite
We are using the Chat API code below: <script type="text/javascript" id="hs-script-loader" async defer src="//js.hs-scripts.com/XXXXX.js"></script>
<script>
var _hsq = window._hsq = window._hsq || [];
_hsq.push(["identify" Lire la suite
Hi, I'm trying to load the Hubspot Chat widget into my VueJS app. I have the tracking script installed within index.html and then I want to be able to call the load function from within Vue. However, whenever I call the load functi Lire la suite
Hi @PamCotton @stefen , We're just using standard Vue 3. However, I seem to have fixed the issue, we're using Azure App Insights in our applic...Lire la suite
Can I use the API to retrieve all the contact's communication history? We have an external website and use HubSpot. We wish to display the user history of his communications with us, including: Chat Is there any API to receive history Lire la suite
Hello, I am currrently using the Chatbot button trigger (#hs-chat-open) on my wordpress website: https://ctrlcloudgroup.com . After some testing, I have found that the button link activates and works only the first time a user clicks on it. Th Lire la suite
Hey @megb3311 ,
You may want to explore the option of using the Conversations API Overview in which you can use these two methods to open an...Lire la suite
I have a page that with button click we are adding #hs-chat-open to fire the chat session to open. The issue is if someone minimizes the chat session and maybe scrolls down the page and hit the button again it doesnt refire because the #hs-chat-ope Lire la suite
Hey @JimLynch ,
Just to ensure that we're on the same page, could you share more in details on how you fire the chat when someone click the bu...Lire la suite
We have dynamically intergrated the chat in our platform, so when the page loads we load the following JS: function hb(){
// _hsq.push(['revokeCookieConsent']);
var _hsq = window._hsq = window._hsq || [];
// Lire la suite
I am having a very similar issue to this. Every time I navigate to a new window in Chrome or Edge the chat disapears, in Safari and Firefox, the chat...Lire la suite
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