Hi, im using "GET /conversations/v3/conversations/threads" to get conversation threads but im not getting any threads thats inside live chat inbox/category... is it even supported? All i need to get is results as showed in response schema in tha read more

Hi would anyone be able to help with a VoiP issue we're having Around 7-8% of inbound calls bring up the wrong company card. The VoiP App developers advise us that all their VoiP asks for is a phone number. Looking at the cards with read more

I would like to mention a member when sending a comment to a thread using API. https://developers.hubspot.com/docs/api/conversations/conversations https://knowledge.hubspot.com/crm-setup/how-do-i-mention-someone-in-the-crm#:~:text=The%20mention read more

Hi all, I have been wondering how or if it is possible to be able to make an HTTP GET request to the HubSpot API to retrieve information of a given contact. So for example on a HubSpot landing page I have setup a form with one field which is email read more

We are using the Chat API code below: <script type="text/javascript" id="hs-script-loader" async defer src="//js.hs-scripts.com/XXXXX.js"></script> <script> var _hsq = window._hsq = window._hsq || []; _hsq.push(["identify" read more

Hi, I'm trying to load the Hubspot Chat widget into my VueJS app. I have the tracking script installed within index.html and then I want to be able to call the load function from within Vue. However, whenever I call the load functi read more

Can I use the API to retrieve all the contact's communication history? We have an external website and use HubSpot. We wish to display the user history of his communications with us, including: Chat Is there any API to receive history read more

Hello, I am currrently using the Chatbot button trigger (#hs-chat-open) on my wordpress website: https://ctrlcloudgroup.com . After some testing, I have found that the button link activates and works only the first time a user clicks on it. Th read more

I have a page that with button click we are adding #hs-chat-open to fire the chat session to open. The issue is if someone minimizes the chat session and maybe scrolls down the page and hit the button again it doesnt refire because the #hs-chat-ope read more

We have dynamically intergrated the chat in our platform, so when the page loads we load the following JS: function hb(){ // _hsq.push(['revokeCookieConsent']); var _hsq = window._hsq = window._hsq || []; // read more