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JUrban78 on February 04, 2024
Hi, im using "GET /conversations/v3/conversations/threads" to get conversation threads but im not getting any threads thats inside live chat inbox/category... is it even supported? All i need to get is results as showed in response schema in tha read more
0 upvote
1 Reply
Community Manager
February 05, 2024 16:40
Hi, @JUrban78 👋 Can you share an example request and response, please? That will help our community members better understand your issue. ...read more
JRayfield on November 24, 2023
Hi would anyone be able to help with a VoiP issue we're having Around 7-8% of inbound calls bring up the wrong company card. The VoiP App developers advise us that all their VoiP asks for is a phone number. Looking at the cards with read more
0 upvote
1 Reply
Member
May 16, 2024 07:07
From what you've described, it seems like there might be a mix-up in contact data causing the wrong company card to pop up. It reminds me of a time ...read more
ReiAkimoto on October 31, 2023
I would like to mention a member when sending a comment to a thread using API. https://developers.hubspot.com/docs/api/conversations/conversations https://knowledge.hubspot.com/crm-setup/how-do-i-mention-someone-in-the-crm#:~:text=The%20mention read more
0 upvote
2 Replies
Participant
October 31, 2023 21:27
Thank you for the message. Yes, the method I want to use is not on that page , and when I contacted HubSpot support, they told me it's currently no...read more
Mrafey on January 17, 2023
Hi all, I have been wondering how or if it is possible to be able to make an HTTP GET request to the HubSpot API to retrieve information of a given contact. So for example on a HubSpot landing page I have setup a form with one field which is email read more
0 upvote
5 Replies
Top Contributor | Diamond Partner
January 18, 2023 04:07
Dear @Mrafey , The answer to this would depend on what you are trying to do. If you are looking to set up an HTTP request within the HubSpot plat...read more
MBurnell on August 18, 2022
We are using the Chat API code below: <script type="text/javascript" id="hs-script-loader" async defer src="//js.hs-scripts.com/XXXXX.js"></script> <script> var _hsq = window._hsq = window._hsq || []; _hsq.push(["identify" read more
0 upvote
1 Reply
Community Manager
August 19, 2022 17:44
Hi, @MBurnell . Thanks for reaching out. Hey @DanielSanchez @Ismail @tjoyce do you have any suggestions for @MBurnell ? Thank you for ...read more
Solved
JLowe3 on February 24, 2022
Hi, I'm trying to load the Hubspot Chat widget into my VueJS app. I have the tracking script installed within index.html and then I want to be able to call the load function from within Vue. However, whenever I call the load functi read more
0 upvote
3 Replies
Accepted Solution
Member
February 28, 2022 10:06
Hi @PamCotton @stefen , We're just using standard Vue 3. However, I seem to have fixed the issue, we're using Azure App Insights in our applic...read more
Ran-ST on February 03, 2022
Can I use the API to retrieve all the contact's communication history? We have an external website and use HubSpot. We wish to display the user history of his communications with us, including: Chat Is there any API to receive history read more
Community Manager
February 04, 2022 04:40
Hi @Ran-ST Thank you for reaching out. I want to tag some of our experts on this - @himanshurauthan @miljkovicmisa @zaklein do y...read more
megb3311 on July 22, 2020
Hello, I am currrently using the Chatbot button trigger (#hs-chat-open) on my wordpress website: https://ctrlcloudgroup.com . After some testing, I have found that the button link activates and works only the first time a user clicks on it. Th read more
0 upvote
1 Reply
HubSpot Employee
July 24, 2020 01:41
Hey @megb3311 , You may want to explore the option of using the Conversations API Overview in which you can use these two methods to open an...read more
Solved
JimLynch on July 10, 2020
I have a page that with button click we are adding #hs-chat-open to fire the chat session to open. The issue is if someone minimizes the chat session and maybe scrolls down the page and hit the button again it doesnt refire because the #hs-chat-ope read more
1 upvote
2 Replies
Accepted Solution
HubSpot Employee
July 13, 2020 23:28
Hey @JimLynch , Just to ensure that we're on the same page, could you share more in details on how you fire the chat when someone click the bu...read more
lruizpalau on May 29, 2019
We have dynamically intergrated the chat in our platform, so when the page loads we load the following JS: function hb(){ // _hsq.push(['revokeCookieConsent']); var _hsq = window._hsq = window._hsq || []; // read more
0 upvote
12 Replies
Participant
April 18, 2023 16:04
I am having a very similar issue to this. Every time I navigate to a new window in Chrome or Edge the chat disapears, in Safari and Firefox, the chat...read more
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