api endpoint to find a live agent is online or offline in the crm tool?
SOLVE
I am unable to find out weather a live agent is online or offline and also i want to find out the working hours set for each live agent. how do i achieve this using api endpoint ?
GET https://api.hubapi.com/crm/v3/objects/users/?properties=hs_availability_status,hs_working_hours,hubspot_owner_id,hs_internal_user_id,hs_standard_time_zone,hs_timezone_auto_update_enabled
To identify additional User properties that you can retrieve from the above endpoint, consider using HubSpot's CRM Properties endpoint, (i.e. GET https://api.hubapi.com/crm/v3/properties/USERS).
I hope this proves helpful. Please let me know if you have any follow-up questions.
All the best,
Zach
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Zach Klein HubSpot Integrations & App Developer Meanjin / Brisbane, Australia
GET https://api.hubapi.com/crm/v3/objects/users/?properties=hs_availability_status,hs_working_hours,hubspot_owner_id,hs_internal_user_id,hs_standard_time_zone,hs_timezone_auto_update_enabled
To identify additional User properties that you can retrieve from the above endpoint, consider using HubSpot's CRM Properties endpoint, (i.e. GET https://api.hubapi.com/crm/v3/properties/USERS).
I hope this proves helpful. Please let me know if you have any follow-up questions.
All the best,
Zach
--
Zach Klein HubSpot Integrations & App Developer Meanjin / Brisbane, Australia