APIs & Integrations

Alexey_Syrok
Participant

Wrong value in Timeline header template

SOLVE

for some reason Contact Timeline event header do not shown properly.

i have property in event, but in event Header it always shown as "0"
but in Detail template it shown properly.

In screenshot the same value properly rendered in Detail template as “2” and wrong show “0” in Header template
09

Also when i get Event by api with Accept: text/html, this value rendered properly.
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0 Upvotes
1 Accepted solution
Derek_Gervais
Solution
HubSpot Alumni
HubSpot Alumni

Wrong value in Timeline header template

SOLVE

Hi @Alexey_Syrok,

Thank you for your patience. This issue has now been resolved; if you see this issue again, please don’t hesitate to reach out here.

View solution in original post

0 Upvotes
4 Replies 4
Derek_Gervais
Solution
HubSpot Alumni
HubSpot Alumni

Wrong value in Timeline header template

SOLVE

Hi @Alexey_Syrok,

Thank you for your patience. This issue has now been resolved; if you see this issue again, please don’t hesitate to reach out here.

0 Upvotes
Derek_Gervais
HubSpot Alumni
HubSpot Alumni

Wrong value in Timeline header template

SOLVE

Hi @Alexey_Syrok,

Just wanted to give you a quick update. Product has identified the issue, and is now working on a fix. The issue is/was only affecting the display of the header; the properties were updating correctly, and list segmentation was functioning properly. I’ll post here again once a fix has been deployed.

Derek_Gervais
HubSpot Alumni
HubSpot Alumni

Wrong value in Timeline header template

SOLVE

Hi @Alexey_Syrok,

Does this occur when updating an event that includes a variable (i.e. {{percent_watched}} ) in the header? If so, this is a known issue that product is working on. I’ll updated here when I have more information.

0 Upvotes
Alexey_Syrok
Participant

Wrong value in Timeline header template

SOLVE

Yes, we periodically update this property percentWatched.

thank you for response, waiting for fix this issue.

0 Upvotes