APIs & Integrations

JShatila
Member

Workflow Contact Owner field return ID instead of name

Hi there,

 

I am trying to use a Workflow to ingest data into Google Sheets in the following format:

 

Screen Shot 2021-06-10 at 11.43.04 AM.png

 

Everything is working as expected, except the Contact Owner field is coming in as an ID instead of the person's name. I tried pulling in every other field that I thought might be a pseudonym for Contact Owner and was not able to get the name to pull in. 

 

Can someone please advise how I can get the Contact Owner name to be ingested into Google Sheets via Workflow or another method (API, etc)?

 

Thanks!

4 Replies 4
AlejoArias
Participant

Workflow Contact Owner field return ID instead of name

I have the same problem, the IDs it's exporting to google sheets don't match the User IDs of the Deal Owners. Please help!

0 Upvotes
jfrade
HubSpot Employee
HubSpot Employee

Workflow Contact Owner field return ID instead of name

Hi there,

 

I'm Jason Frade from the User Experience Team at HubSpot. My team and I are investigating this problem and would like to speak with customers who are experiencing this issue. Would you be interested in scheduling 30 minutes to speak with me about this? 

Thank you again,
Jason Frade
myvaelu
Member

Workflow Contact Owner field return ID instead of name

Is there any update or workaround on this topic? We have the same issue.

0 Upvotes
dennisedson
HubSpot Product Team
HubSpot Product Team

Workflow Contact Owner field return ID instead of name

@MichaelC , how would you go about this?

0 Upvotes