APIs & Integrations

Madkitesurf
Member

Wix and Hubspot sync error

SOLVE

Hello everyone!

 

This is my first time in the forum, I hope I am asking in the correct place!

 

When someone submits a complete WIX Form I can only see partial data sync in my Hubspot Account, I'am missing First name and Last name sync. 

Here are two pictures (The error, and how it should look)

Thank you!!!'Should be''Should be'ProblemProblem

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1 Accepted solution
PamCotton
Solution
Community Manager
Community Manager

Wix and Hubspot sync error

SOLVE

Hi @Madkitesurf ,

 

This usually happens when the value isn't a valid HubSpot contact property.

In order for a collect form to match with Hubspot, you will need to ensure both internal and property name matches with your external value in that property.

 

So for example in HubSpot the property name is :

 

"First name"

First nameFirst name

 

This value "first name" needs to match with your name field in WIX. Correcting these values in Wix will ensure this property will log correctly in HubSpot.

 

More information about it can be found here : Use non-HubSpot forms 

 

Kindly,

Pam

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1 Reply 1
PamCotton
Solution
Community Manager
Community Manager

Wix and Hubspot sync error

SOLVE

Hi @Madkitesurf ,

 

This usually happens when the value isn't a valid HubSpot contact property.

In order for a collect form to match with Hubspot, you will need to ensure both internal and property name matches with your external value in that property.

 

So for example in HubSpot the property name is :

 

"First name"

First nameFirst name

 

This value "first name" needs to match with your name field in WIX. Correcting these values in Wix will ensure this property will log correctly in HubSpot.

 

More information about it can be found here : Use non-HubSpot forms 

 

Kindly,

Pam

Você sabia que a Comunidade está disponível em outros idiomas?
Participe de conversas regionais, alterando suas configurações de idioma !


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !




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