Webhooks

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Occasional Contributor

Hello Team - I would like to see whether below scenario is possible?

I'm going to trigger a webhook(via workflows) onto an external system which validates email address & account ID. If either of them is not valid, the external system will pass on an error which needs to be captured/Notified at Hubspot? It gets notified, will it be possible to build a branch logic based on that result?

 

Looking forward to your thoughts/suggestions.

 

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HubSpot Moderator

Hi, @sriniborra.

 

The scenario you have described is not possible at this time. HubSpot workflow webhook actions can POST object data to external systems, but cannot act on the response.

 

As a workaround, you could use one workflow to POST object data and have your external system update a custom contact property if the email address and account ID are invalid. You could then use this to trigger a second workflow with additional steps.

Isaac Takushi

HubSpot Developer Support
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HubSpot Moderator

Hi, @sriniborra.

 

The scenario you have described is not possible at this time. HubSpot workflow webhook actions can POST object data to external systems, but cannot act on the response.

 

As a workaround, you could use one workflow to POST object data and have your external system update a custom contact property if the email address and account ID are invalid. You could then use this to trigger a second workflow with additional steps.

Isaac Takushi

HubSpot Developer Support
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0 Upvotes