APIs & Integrations

shyam-leanswift
Participante

Webhooks not triggering when contact is created

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I have created an app with a webhook which has to be triggered when a Contact is created. I have also successfully added this app into the user portalApp added to connected apps sectionApp added to connected apps section

I have created a webhook inside the app which is pointing to my webservice. But when I create a contact from the user portal, I do not see any webhook call getting triggered as can be seen here:

Screenshot from 2020-01-02 16-30-09.png

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1 Soluciones aceptada
IsaacTakushi
Solución
HubSpot Employee
HubSpot Employee

Webhooks not triggering when contact is created

resolver

Thanks, @shyam-leanswift.

 

It looks like your contact.creation webhook subscription is paused. Have you activated it yet?

 

Paused subscription.jpg

Isaac Takushi

Associate Certification Manager

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3 Respuestas 3
IsaacTakushi
HubSpot Employee
HubSpot Employee

Webhooks not triggering when contact is created

resolver

Welcome, @shyam-leanswift.

 

Could you share your app ID and the Hub ID of the account you are testing in?

Isaac Takushi

Associate Certification Manager
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shyam-leanswift
Participante

Webhooks not triggering when contact is created

resolver

App ID: 208917
Hub ID: 6886586

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IsaacTakushi
Solución
HubSpot Employee
HubSpot Employee

Webhooks not triggering when contact is created

resolver

Thanks, @shyam-leanswift.

 

It looks like your contact.creation webhook subscription is paused. Have you activated it yet?

 

Paused subscription.jpg

Isaac Takushi

Associate Certification Manager