APIs & Integrations

alesvi
Member

Webhooks not firing

Good morning.

 

I created an app using my developers account, installed it in one test site using Oauth flow and I've set up WebHooks by adding the WebHook URL to be called and a few subscriptions (for contacts and companies changes).

 

I then go to the test site and create/update/delete contacts and companies. But webhook calls are not being sent. I check the Monitoring/WebHooks tab and nothing appears.

 

Am I missing anything in my setup?

 

My developer account:

https://app.hubspot.com/developer/6500999

 

Test app name: MyHubSpotApp WebHook Test

 

Test site URL:

https://app.hubspot.com/reports-dashboard/6562562/

 

Thanks in advance for your help.

 

EDIT:

Ok, I saw the problem. I hadn't seen this note in the doc:

NOTE: New subscriptions are created in the paused state. You will need to activate the subscription for webhooks to send.

 

I activated the subscriptions and I started getting calls to the webhook.

 

 

 

2 Replies 2
mannverma
Participant

Webhooks not firing

Hi @alesvi,

I am using test account and i have created event subscription to fire webhook when firstname property changes. I am doing testing on UI. Webhook firing without any error but on the other side no response is being received in my webhook url function.  App is showing in Connected Apps section. Am i doing anything wrong.

0 Upvotes
WendyGoh
HubSpot Employee
HubSpot Employee

Webhooks not firing

Hi @alesvi,

 

Awesome! Glad that all's well here! 

 

Thanks for updating the solution to the issue!

0 Upvotes