Webhooks alternatives

[CDP2023]

Hi!
I was looking at options on how could we send data to an outside source when using a workflow. I know we could use webhooks and custom code but since they come under Operations Hub with an added cost, I was wondering if there are any other replacements ?

Thanks,

CDP

[matheus_jiran]

Yeah, got disappointed today learning that HubSpot recently limited Workflow webhooks for Ops Hub Pro.

Workflows webhooks were always useful connecting Hubspot data to other apps in a very practical way and with great experience. And just recently it was confined to Operations Hub Pro users.

It doesn't make sense, since with Ops Hub Pro we're able to create custom codes and send customized requests, etc. Webhooks were ALWAYS an easy and handy way of dealing with system integration.

I truly hope this is reviewed, for many HubSpot clients have no use for Custom Code but can fantastically leverage webhooks.

Workflows have improved SO MUCH recently, they're by far the best marketing automation and an awesome operations tool. But this feels like a step back.

I understand limiting the access to Custom Codes and Data Format actions. But Webhooks should be a basic feature of any system. 

[Jaycee_Lewis · Accepted solution]

Hi, @CDP2023 👋 Thanks for the great question. There isn't a direct replacement for using webhooks or a webhook-like action within a workflow.

Outside of Workflows, HubSpot offers:

• The Webhooks API, which works with Private Apps and Public Apps using OAuth. The public app method offers flexibility, where the private app offers simplicity, as it is for a single portal and set up in-app
• The Search API allows for using filters and search operators in your request, which can help you make a more specific request on a specific property and a time range, for example. You could have a custom property that your workflow updates with a date stamp. This could help reduce the number of records returned in a call.
• Many of the Object endpoints offer a batch endpoint to help manage the number of calls you make — Contacts API

I understand neither are specific solutions to your request. And I can't offer a 1-1 replacement for this exact feature. Not without some additional leg work. 

Have fun building! — Jaycee

[CDP2023]

@Jaycee_Lewis Thanks for the suggestions.
Yeah I understand that there isnt anything direct that can be replaced with Hubspot Webhooks, need to deep dive into building I suppose.

Regards,

CDP