APIs & Integrations

Wakira
Participant

Webhook in tickets

I'm trying to create a webhook for ticket events, but I would like to do it with custom properties, does anyone know if there is any possibility?

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Jaycee_Lewis
Community Manager
Community Manager

Webhook in tickets

Hey, @Wakira 👋 Thanks for reaching out. Can you tell the community where you are getting stuck? For example, can you create the webhook subscription for your app, but not add the custom property? 

 

Here's the documentation — Create subscriptions in your developer account.

I tried following the steps:

  • I created a custom ticket property called — Cat Circus Booking, and noted the internal name for the property cat_circus_booking
    CleanShot 2023-01-20 at 10.10.02.png
  • Went to my app > Webhooks > Create subscription
    CleanShot 2023-01-20 at 10.11.49.png
  • Here's the subscription 
    CleanShot 2023-01-20 at 10.16.11.png

If you are trying something different or getting an error, please add additional details. This helps the community to better understand your roadblock.

 

Have fun building! — Jaycee

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Jaycee Lewis

Developer Community Manager

Community | HubSpot

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