Webhook for marketplace app uninstalls

[mswanson8]

Looks like this has been requested before but was not implemented: https://community.hubspot.com/t5/APIs-Integrations/Notification-or-webhook-for-marketplace-uninstall...

It is really difficult to detect when someone has uninstalled your marketplace app -- there aren't any big differences between scenarios where the API might be having issues, tokens might be expired and needing refreshed, or when someone has completely removed your app from their HS.

This leads to lots of failing API calls and us attempting to still access data for customers that no longer want to use our application. There is also no way for us to receive the uninstall feedback to improve our app experience.

Would it be posssible to get a webhook or callback when a marketplace app is uninstalled?

[IBrylev]

Is this feature not implemented yet?

[Jaycee_Lewis · Accepted solution]

Hi, @mswanson8 👋 I can confirm this isn't a feature. Based on your comments + others feedback in the post you linked, I agree this would be a useful addition to our available endpoints.

If you have a moment, adding your suggestion to the Ideas Community and getting some upvotes will be very helpful in getting your suggestion in front of the Product team. If you add a link back to your Idea post, I'll be sure to give it an upvote to help get the ball rolling.

Best,

Jaycee

[mswanson8]

Thanks Jaycee, I've submitted it here: https://community.hubspot.com/t5/HubSpot-Ideas/Webhook-for-marketplace-app-uninstalls/idi-p/767109#M...