We're looking to create a private app in HS with a webhook. Trigger would be a change in a custom property. But this doesn't seem to be an option as the only properties one can select at native Hubspot Deal Properties. Had anyone else managed to figure this out?
Hey @MJen --thank you so much for giving it a shot. The property dropdown here can be a little tricky sometimes. Can you copy the internal value for your property (you can obtain this by clicking on the</> next to the property name in the first screenshot) and paste that directly into the drop-down menu? Custom properties sometimes won't show in the dropdown, but you should be able to manually enter them!
Best, Kennedy
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Hey @MJen --thank you so much for giving it a shot. The property dropdown here can be a little tricky sometimes. Can you copy the internal value for your property (you can obtain this by clicking on the</> next to the property name in the first screenshot) and paste that directly into the drop-down menu? Custom properties sometimes won't show in the dropdown, but you should be able to manually enter them!
Best, Kennedy
HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates. Learn More.
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !
I understand you are using a private app in HubSpot and would like to trigger a webhook based on a custom contact property change. Could you verify that you are accessing webhooks from your HubSpot settings like this:
Looks like @Jaycee_Lewis was able to set up a test custom contact property and configure a webhook as well-- you can see their example in this community thread. Could you set up a simple example like this as well and share screenshots if it is not performing as expected?
Eager to keep digging into this with you!
Best, Kennedy
HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates. Learn More.
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !