Webhook : changes on contact owner

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JV
New Contributor

Hi ,

Is there a webhook subscription when the property: contact owner is changed?

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Highlighted
Regular Advisor | Silver Partner

Hi @JV 

 

It looks like the webhook has changed (recently) and most properties are now unavailable via the webhooks. 

 

Could you use a Workflow to trigger an API call?

 

That way you could use the Property History to check if the Contact Owner has changed using "value_and_history" Property Mode.

 

See here for more info:

 

https://developers.hubspot.com/docs/methods/contacts/get_contact

 

Does that do what you want?

Mike

JV
New Contributor

Hi Mike,

thanks for replying, we also found out another way.

In the webhoook subscriptions - Contact proprty changes - eventhough the contact owner didn't appear in the choices of properties in the UI, you can still type in the property name hubspot_owner_id

It worked when we tried it, we're now being notified when contact owner is changed.

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2 Replies 2
Highlighted
Regular Advisor | Silver Partner

Hi @JV 

 

It looks like the webhook has changed (recently) and most properties are now unavailable via the webhooks. 

 

Could you use a Workflow to trigger an API call?

 

That way you could use the Property History to check if the Contact Owner has changed using "value_and_history" Property Mode.

 

See here for more info:

 

https://developers.hubspot.com/docs/methods/contacts/get_contact

 

Does that do what you want?

Mike

JV
New Contributor

Hi Mike,

thanks for replying, we also found out another way.

In the webhoook subscriptions - Contact proprty changes - eventhough the contact owner didn't appear in the choices of properties in the UI, you can still type in the property name hubspot_owner_id

It worked when we tried it, we're now being notified when contact owner is changed.

Reply
0 Upvotes