APIs & Integrations

nitishSliderule
参加者

Web-hook trigger for Engagement events like Meeting, etc/

解決

Hi,
I was going through Hubspot Webhook documentation and was not able to find support for web-hook trigger for engagement events like booking of a meeting, etc.
My use-case is to get engagment info via web-hook to our callback url whenever someone books / schedules a meeting.
I checked the engagement API's link -  https://developers.hubspot.com/docs/methods/engagements/get-all-engagements
But this will require polling from our end (which we are planning to avoid).

Can we also use change in user/contact property when an engagement event is created / updated ?

It will be a great help, if someone can help / redirect me to achieve the above use-case.
Any help will be appreciated.
Thank you.



0 いいね!
1件の承認済みベストアンサー
IsaacTakushi
解決策
HubSpot Employee
HubSpot Employee

Web-hook trigger for Engagement events like Meeting, etc/

解決

Hi, @nitishSliderule.

 

Apologies for the delayed response.

 

At this time, the Webhooks API does not support subscriptions to engagements (notes, meetings, calls, 1:1 emails, and tasks).

 

You could subscribe to changes on a contact property like Date of last meeting booked in meetings tool (engagements_last_meeting_booked), but you would still have to poll and Engagements API endpoint like this to get the details of the engagement.

 

Another imperfect alternative would be to create workflows which enroll contacts who have new engagements and use workflow webhook actions to ping your webhook URL. However, the JSON payload which is POSTed by the workflow does not contain engagement information, so you would still need to poll the Engagements API.

Isaac Takushi

Associate Certification Manager

元の投稿で解決策を見る

5件の返信
estheribrown
メンバー

Web-hook trigger for Engagement events like Meeting, etc/

解決

Hi, any update on this? It's been years since this question was originally raised. Thanks!

0 いいね!
AdamGrohs
参加者

Web-hook trigger for Engagement events like Meeting, etc/

解決

Just checking in on any update on here?? (another couple of years since last reply...)

0 いいね!
IsaacTakushi
解決策
HubSpot Employee
HubSpot Employee

Web-hook trigger for Engagement events like Meeting, etc/

解決

Hi, @nitishSliderule.

 

Apologies for the delayed response.

 

At this time, the Webhooks API does not support subscriptions to engagements (notes, meetings, calls, 1:1 emails, and tasks).

 

You could subscribe to changes on a contact property like Date of last meeting booked in meetings tool (engagements_last_meeting_booked), but you would still have to poll and Engagements API endpoint like this to get the details of the engagement.

 

Another imperfect alternative would be to create workflows which enroll contacts who have new engagements and use workflow webhook actions to ping your webhook URL. However, the JSON payload which is POSTed by the workflow does not contain engagement information, so you would still need to poll the Engagements API.

Isaac Takushi

Associate Certification Manager
PSG
参加者

Web-hook trigger for Engagement events like Meeting, etc/

解決

Hi @IsaacTakushi, does Webhooks API now support subscriptions to engagements?? It's been a long time since this question was asked.

0 いいね!
dennisedson
HubSpot製品開発チーム
HubSpot製品開発チーム

Web-hook trigger for Engagement events like Meeting, etc/

解決

@PSG not yet, but the engagements api is being reworked so it may be in the future