APIs & Integrations

APlennevaux
Participant

Validation message should not be displayed by default

Résolue

We have a single "required" email field newsletter subscription form.

https://www.apptweak.com/en/aso-blog

Right now, the "Please complete this required field." validation message is displayed by default, whether the user has chosen to use the form or not.

 

How can I change the behaviour of the form in order that the message only appears on the  onkeyup event of the email input field ?

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1 Solution acceptée
stefen
Solution
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Validation message should not be displayed by default

Résolue

@APlennevaux that only happens after a change to the input occurs. You probably have an email validation script running that is changing the value of that input which is triggering the HubSpot validation script to show that message. Do you have any global scripts validating emails on your site?

Stefen Phelps, Community Champion, Kelp Web Developer

Voir la solution dans l'envoi d'origine

4 Réponses
stefen
Solution
Conseiller clé | Partenaire solutions
Conseiller clé | Partenaire solutions

Validation message should not be displayed by default

Résolue

@APlennevaux that only happens after a change to the input occurs. You probably have an email validation script running that is changing the value of that input which is triggering the HubSpot validation script to show that message. Do you have any global scripts validating emails on your site?

Stefen Phelps, Community Champion, Kelp Web Developer
Jaycee_Lewis
Gestionnaire de communauté
Gestionnaire de communauté

Validation message should not be displayed by default

Résolue

Thank you, @stefen 🙌

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Jaycee Lewis

Developer Community Manager

Community | HubSpot

0 Votes
APlennevaux
Participant

Validation message should not be displayed by default

Résolue

Thank you, that was exactly that! There was leftover code from our previous contact form that was interfering. Thank you!

 

0 Votes
Jaycee_Lewis
Gestionnaire de communauté
Gestionnaire de communauté

Validation message should not be displayed by default

Résolue

Hi, @APlennevaux 👋 Thanks for reaching out! Hey, @Teun @stefen, can you lend any insight or experience here? Thank you! — Jaycee

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Jaycee Lewis

Developer Community Manager

Community | HubSpot

0 Votes