APIs & Integrations

APlennevaux
Participante

Validation message should not be displayed by default

resolver

We have a single "required" email field newsletter subscription form.

https://www.apptweak.com/en/aso-blog

Right now, the "Please complete this required field." validation message is displayed by default, whether the user has chosen to use the form or not.

 

How can I change the behaviour of the form in order that the message only appears on the  onkeyup event of the email input field ?

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stefen
Solução
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Validation message should not be displayed by default

resolver

@APlennevaux that only happens after a change to the input occurs. You probably have an email validation script running that is changing the value of that input which is triggering the HubSpot validation script to show that message. Do you have any global scripts validating emails on your site?

Stefen Phelps, Community Champion, Kelp Web Developer

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stefen
Solução
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Conselheiro(a) de destaque | Parceiro

Validation message should not be displayed by default

resolver

@APlennevaux that only happens after a change to the input occurs. You probably have an email validation script running that is changing the value of that input which is triggering the HubSpot validation script to show that message. Do you have any global scripts validating emails on your site?

Stefen Phelps, Community Champion, Kelp Web Developer
Jaycee_Lewis
Gerente da Comunidade
Gerente da Comunidade

Validation message should not be displayed by default

resolver

Thank you, @stefen 🙌

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Jaycee Lewis

Developer Community Manager

Community | HubSpot

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APlennevaux
Participante

Validation message should not be displayed by default

resolver

Thank you, that was exactly that! There was leftover code from our previous contact form that was interfering. Thank you!

 

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Jaycee_Lewis
Gerente da Comunidade
Gerente da Comunidade

Validation message should not be displayed by default

resolver

Hi, @APlennevaux 👋 Thanks for reaching out! Hey, @Teun @stefen, can you lend any insight or experience here? Thank you! — Jaycee

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Jaycee Lewis

Developer Community Manager

Community | HubSpot

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