Using hubspot as a chat management solution

YShaked
Member

My team has already implemented its own customer facing chat front end. We want to use Hubspot as a chat management solution for our agents by connecting our customer facing chat front end to the chat management console via API. Given we dont want to use the Hubspot widget, is this possible? Hubspot sales informed us it was but we arent seeing a way to circumvent the widget via API calls/documentation. 

 

Thank you, 

 

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dennisedson
Community Manager

Hi @YShaked 

Welcome to the Community!

Did you figure anything out?

@malcolm1 do  you know anything about this 🤔

Thanks,

Dennis



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