Updating a custom property on a Ticket via APISOLVE
Mar 5, 2019 5:34 PM - edited Mar 5, 2019 5:58 PM
I'm trying to add/update value to a custom property on a ticket via the
PUT /crm-objects/v1/objects/tickets/:id endpoint.
- I have created the property as a single line text entry via the Property Editor GUI.
- I get a HTTP/1.1 415 Unsupported Media Type response no matter what I try to put in the JSON body.
- The sample code at https://developers.hubspot.com/docs/methods/tickets/update-ticket if used with my API key also returns a 415 response.
- I am able to access the api for other tickets endpoints using my API key.
Solved! Go to Solution.
Mar 8, 2019 12:37 AM
Our documentation actually do mention to use internal name of the property (in the paragraph of description at the top). But I see how it could be clearer if we ensure the consistency of the language i.e. in the Optional parameters table the description does not state internal name. I'll work with the team on this, thank you for the feedback!