Understanding of First and Last page seen

SOLVE
Top Contributor | Gold Partner | HubSpot Certified Trainer

Hi Smiley Wink),

 

I´m just working with an artifact in order to relate contacts and pageviews.  My aprouch as read in the forum is to work with the first time and last time Properties historical data. ( 45 maximum records)

So at this point i have a question for hubspot Dev in order to understand better the properties. 

 

If definition of first and last is = first page in a season, last page in a season. 

 

that means theoretically we have the Entry and the exit door and we don´t have what is happening in betwwen, is it right?

 

Thanks for the explanation in advance.

KR

JP

Reply
0 Upvotes
1 Accepted solution

Accepted Solutions
Highlighted
HubSpot Moderator

Hello @jpsanchez ,

Wow! Thanks for that amazing explanation on that. That´s a great way to explain the structure of your Websites and business Smiley Happy

As per documentation, I know we don´t specify on this but what happens is:

1. The first page seen is the URL that we record on the first seen URL where the visitant of your web was converted as a contact. This is a URL that we only record at the moment of conversion and we don't modify it later.

2. The last page seen is the URL that we collect related on the last visit that the contact did on your website also after the first conversion. This URL is due to change depending on the last page visited each time the contact revisits your page.

That being said, let´s use your current example that you attached to your response. Let´s get the ball rolling! 

So if I am a new visitant on your web and I visit your information product(www.product.com/product) page and there I filled up a form, I submitted it and at that moment my contact will be created with the recorded property:

-->  First page seen: www.product.com/product

After submitting the form, I go to the contact-us section(www.product.com/contact-us) of your page and then I left your web. The contact property recorded will be:

-->  Last page seen: www.product.com/contact-us

We will say after a few hours, I come back to your home page(www.product.com/home-page) and I click on your link <<More information about your staff>>(www.product.com/staff). There I read about your staff stories and I leave the page again. 

This time the property << Last page seen>> will update automatically within the contact record and it will look like:

-->  Last page seen: www.product.com/staff

 

In conclusion, we only keep updating the last page seen property related to the last page seen each time. Whereas the First page seen it is the URL of the page where my visitant became a contact within my portal.

I hope this helps you to understand more about it. If not, please feel free to post your question above and I will be more than happy to take a further look.

Thanks Robot Happy

 

4 Replies 4
HubSpot Moderator

Hello @jpsanchez ,

I understand that you would like to find out if it is any more properties that will allow us to analyze the activity of the contacts within your web apart of the first and last page seen. What exactly are you looking to see as actions in between?

The other properties that we have available are listed in this article.

Other actions that we can have a look into as part of actions taken in your web are: links, CTas, etc. These elements can give us more information related to the actions that our contacts use to interact with our Web.

Please let me know if is anything else I can clarify further.

 

Reply
0 Upvotes
Top Contributor | Gold Partner | HubSpot Certified Trainer

Hi Kestrada, and thanks for the quick response Smiley Wink

 

The final goal is to relate webpage views with contacts. ( Urls not numerical data like count of visits, etc..) , with today´s limitations with hubspot ( as far as i understand you can´do that at this point)

 

So my walk arround is to use the historical property feature from this two hubspot properties. ( first and last page seen). 

 

In the process of evaluating this walk arround i´m not sure how this two properties work and reading the information as per your link i´m still not sure how they work. 

 

First Question.

Is the first page seen only recorded one time or it could be update ?

 

 

Second question.

Is last page seen update it with with the last page in a contact visit? 

 

Please let me show you this quick draw and thanks a lot in advance 

KR

JP

 

 

Captura de pantalla 2019-08-27 a las 17.13.32.pngFlow visits

Highlighted
HubSpot Moderator

Hello @jpsanchez ,

Wow! Thanks for that amazing explanation on that. That´s a great way to explain the structure of your Websites and business Smiley Happy

As per documentation, I know we don´t specify on this but what happens is:

1. The first page seen is the URL that we record on the first seen URL where the visitant of your web was converted as a contact. This is a URL that we only record at the moment of conversion and we don't modify it later.

2. The last page seen is the URL that we collect related on the last visit that the contact did on your website also after the first conversion. This URL is due to change depending on the last page visited each time the contact revisits your page.

That being said, let´s use your current example that you attached to your response. Let´s get the ball rolling! 

So if I am a new visitant on your web and I visit your information product(www.product.com/product) page and there I filled up a form, I submitted it and at that moment my contact will be created with the recorded property:

-->  First page seen: www.product.com/product

After submitting the form, I go to the contact-us section(www.product.com/contact-us) of your page and then I left your web. The contact property recorded will be:

-->  Last page seen: www.product.com/contact-us

We will say after a few hours, I come back to your home page(www.product.com/home-page) and I click on your link <<More information about your staff>>(www.product.com/staff). There I read about your staff stories and I leave the page again. 

This time the property << Last page seen>> will update automatically within the contact record and it will look like:

-->  Last page seen: www.product.com/staff

 

In conclusion, we only keep updating the last page seen property related to the last page seen each time. Whereas the First page seen it is the URL of the page where my visitant became a contact within my portal.

I hope this helps you to understand more about it. If not, please feel free to post your question above and I will be more than happy to take a further look.

Thanks Robot Happy

 

Top Contributor | Gold Partner | HubSpot Certified Trainer

Wow! That´s just pefect! 

 

Thanks a lot for taking your time with the answer @kestrada ,  i really apreciate it .

 

fits with my asumptions, unfurtunatly i did not find the golden ticket. Anyway i will finish the artefact. 

thanks again !

JP

Smiley Wink