Unauthorized “adwords@hubspot.com” Integration on Google Ads Account

[ELo1]

Hello HubSpot Community,

I’m experiencing an issue with HubSpot Ads integration that I hope someone from the support team can help me resolve.

What’s happening:

• An unexpected developer token adwords@hubspot.com is making changes in my Google Ads account.
• I did not authorize this email or token.

What I’ve done so far:

1. I reached out to the Google Ads API team.
2. They confirmed that this token was created without my knowledge and advised me to contact HubSpot to revoke the token and secure my account.
3. Please see the attached screenshot of their response for full context.
   

Request:

• Please investigate how the token for adwords@hubspot.com was created and used.
• Help me revoke or remove this unauthorized integration.
• Advise on any additional steps I should take to secure my HubSpot Ads connection.
  
  

Thank you in advance for your assistance. I look forward to your guidance on resolving this as quickly as possible.

[Sjardo · Accepted solution]

Hi!

I'm not sure if i read it correctly, but have you connected/integrated Google AdWords within your HubSpot Portal? If so, this should be the reason!

[ELo1]

Another issue is I need to check with HubSpot team my Google Ads account is connected to which HubSpot account!

[Sjardo]

Hi! did you check it with your team? 

Got everything going now?

[ELo1]

Hi I need to check with HubSpot team, please assist and reach out to me on email