APIs & Integrations

Loginext
Member

Unable to install the app

I have created the app, while installing getting an below error.

"Couldn't complete the connection
This account doesn't have access to some HubSpot features that are required by this app. Please contact the app developer."

 

How to remove above error?

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1 Reply 1
Jaycee_Lewis
Community Manager
Community Manager

Unable to install the app

Hey, @Loginext 👋 You'll need to provide more details, as there are numerous ways this issue can occur. For example:

  • what are the scopes your app is requesting?
  • what type of account are you installing your app in? An app test account created from your dev portal? Or a production portal? — Free, Starter, Professional, for example? 
  • what account type, if production? Sales, Marketing, Service Hub, etc

Best,

Jaycee

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Jaycee Lewis

Developer Community Manager

Community | HubSpot

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