Unable to identify the visitor using Visitor Identifiaction API
I have web app with angular front end and Nodejs as backend. I have a login setup and I wish to setup a personlized chat widget after the user successfully logs in. I am able to generate the visitor identification token after the use logs in. Then I configure the window.conversationSettings with the obtained token and appropriate email address. Then I load the chat widget. When I send a text, I expect the message to be filed under the indentified(logged in user). But I only see the message as sent from Unknown user. Pls advise.