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Unable to delete app within HubSpot Dev account

Ravalyn
Member

I'm testing out an app integration and need to go through the process of setting it up again in order to fully write out a knowledge base article. However, I'm not certain where else I have the app connected to. I've checked everywhere I can think of and the option to delete is still grayed out. Is there any way to disconnect the app from HubSpot side and then delete it? 

App ID is 200386

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1 Accepted solution
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

Welcome, @Ravalyn.

 

I can't disconnect the app for you, but I can tell you the single account where it is still connected. I'll DM you. 

Isaac Takushi

Associate Certification Manager

View solution in original post

0 Upvotes
25 Replies 25
GLH
Member

Would like to delete an unverified and unlisted app that was created using the HubSpot app create wizard.   Thanks.      App ID: 561391

0 Upvotes
yatishm
Top Contributor

Hi there - please advise on my previous comment? Thank you in advance

0 Upvotes
yatishm
Top Contributor

Hi there

Coincidentally, we are canceling/decommissioning our HS account this week. I have an app in our Dev account 198541 that was used for testing. I am unable to delete it alonng with the Dev account

Please advise on how to  do so?

yatishm_0-1625465674723.png

 

Thank you

Yatish

0 Upvotes
AndrewH1
Participant

Hi @dennisedson !
Could you please help us? 
We also need to remove App and dev account.
App ID 303518, developer's portal ID  20163257
Thank you

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dennisedson
Community Manager
Community Manager

@AndrewH1 , You should be able to delete your app and account now


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AndrewH1
Participant

Hi @dennisedson ! Thank you! It works

ANovikoff
Member

Hi there,

 

I can't seem to be able to delete an app that was tied to my old CRM account. 

Is there a way to override this?

0 Upvotes
NColvin
Member

I'm trying to delete an app I created using my developer account.  I'd also like to delete the developer account. The app ID is 240709.

 

I realized I wanted to recreate the app using a developer account that was created for me as part of a team. I deleted my test account, but when I went to delete my app I was unable because it is connected on 2 accounts. I believe one of the accounts is my developer account, and I suspect the other is the test account I just deleted. Can I see where the app has been installed? How can I disconnect the app from these two accounts?

0 Upvotes
NColvin
Member

Hello, I believe I am experiencing the same issue as the others here. My app ID is 240709 and says it is connected to 2 hubspot accounts. Thanks for your help!

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dennisedson
Community Manager
Community Manager

@carlooshh , you should be able to delete the app now.  Give it a go!


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0 Upvotes
carlooshh
Member

I have the same issue. Can you help me deleting the app  239258 ? @dennisedson 

0 Upvotes
altocloud_dev
Member

Hi @dennisedson, can you help me out too? I'm trying to delete my hubspot developer account and cannot do that because one of the apps is still connected to another hubspot account. App ID is 36026.

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dennisedson
Community Manager
Community Manager

@altocloud_dev , you are cleared for takeoff ✈️


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0 Upvotes
altocloud_dev
Member

Awesome, thank you @dennisedson !

0 Upvotes
JustinDao
Member

@IsaacTakushi Can you help me out as well? I have an app which I believe was connected to a test account. I deleted the test account, but the app still says it has one connection - can you help me remove that so I can delete the app? 

0 Upvotes
dennisedson
Community Manager
Community Manager

Hi @JustinDao , could you add the app id here?


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JustinDao
Member

Hi @dennisedson ! AppID is 233659. 

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dennisedson
Community Manager
Community Manager

@JustinDao 

wadda bing wadda bam.  You should be good to go. 


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JustinDao
Member

@dennisedson You're the man! Thank you! 😀

dennisedson
Community Manager
Community Manager

About time someone recognized that about me 😎


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0 Upvotes