APIs & Integrations

Kyle_Jeon
Member

Turn Off Email Validation

For some reason, the email validation is rejecting valid and known emails under our company’s domain.

I was wondering if there was any way to turn off email validation during form submission, with the assumption that we’re okay with assuming the risks of spam and other undesired email submissions.

7 Replies 7
CVanDyk
Participant

Turn Off Email Validation

Just to add to this, it is well-known that it is almost impossible to create an email validation that will work 100% of the time without false negatives.  The spec is very forgiving on what constitutes a valid email string.  Hubspot simply shouldn't bother trying to do this.  See this:  https://haacked.com/archive/2007/08/21/i-knew-how-to-validate-an-email-address-until-i.aspx/

0 Upvotes
bharadwajbb
Member

Turn Off Email Validation

is this option of "turning off email validation during submission" available now?

0 Upvotes
AbdelMOULIDA
Contributor

Turn Off Email Validation

Hello @bharadwajbb ,

 

Did you get a solution for this issue?

I have the same problem, I can't escape this email validation -_- ;

 

Best regards,

Abdelilah

0 Upvotes
bharadwajbb
Member

Turn Off Email Validation

Hello @AbdelMOULIDA ,

 

There is no way you can skip email validation as of now.

0 Upvotes
AbdelMOULIDA
Contributor

Turn Off Email Validation

Thank you @bharadwajbb 🙏

0 Upvotes
Derek_Gervais
HubSpot Alumni
HubSpot Alumni

Turn Off Email Validation

Hi @Kyle_Jeon,

It’s not currently possible to turn of the default email validation. Are you finding these emails are getting rejected when manually creating contacts, when contacts are submitting forms, or when creating contacts via the API?

0 Upvotes
Kyle_Jeon
Member

Turn Off Email Validation

The emails are getting rejected when contacts are submitting forms.