APIs & Integrations

nigelgjones
Member

Trying to connect email address from third party app, can Hubspot connect email addresses?

SOLVE

We are creating Hubspot Deals from Cin7 data that is arriving into Hubspot.

1/ Once the info arrives a deal is created with all the data that comes across e.g. comments, name, date, description etc
2/ We need to associate this new deal (created from Cin7 data) to an existing contact in Hubspot so that Hubspot recognises the contact and makes the association.

 

Question: Can we use an email address to connect to the contact in Hubspot? Dev says we cant.

 

So: we are trying to use VID info to get email address then connect email address to existing contact.

we need some logic to:

1/ crawl hubspot for VID numbers

2/ get the email address associated with that VID

3/ connect that email to the Cin7 quote

4/ connect that quote to the contact

 

Struggling any help much appreciated.

0 Upvotes
1 Accepted solution
himanshurauthan
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Trying to connect email address from third party app, can Hubspot connect email addresses?

SOLVE

Hello @nigelgjones 

 

If you have contact email address ready to use, then you can get contact VID for HubSpot using email. Make use of Search for a contact by email address  API to get a contact a contact with email address. This will return the HubSpot VID in response and that you can use for CRM Association  between Contact and Deal. In case, no contact is found for the passed email, you can create a new contact and in that response too you will get the VID.

 

In case any more queries, please feel free to ask

 

Thanks

Digital Marketing & Inbound Expert In Growth Hacking Technology

View solution in original post

2 Replies 2
himanshurauthan
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Trying to connect email address from third party app, can Hubspot connect email addresses?

SOLVE

Hello @nigelgjones 

 

If you have contact email address ready to use, then you can get contact VID for HubSpot using email. Make use of Search for a contact by email address  API to get a contact a contact with email address. This will return the HubSpot VID in response and that you can use for CRM Association  between Contact and Deal. In case, no contact is found for the passed email, you can create a new contact and in that response too you will get the VID.

 

In case any more queries, please feel free to ask

 

Thanks

Digital Marketing & Inbound Expert In Growth Hacking Technology
nigelgjones
Member

Trying to connect email address from third party app, can Hubspot connect email addresses?

SOLVE

thanks so much for your help and after scouring the dev documents I found the API 'search for contact by email' and forwarded that to my developer. It's nice to know we are on the right track. Thanks again for taking the time reply, it's much appreciated.