Trying to connect email address from third party app, can Hubspot connect email addresses?
SOLVE
We are creating Hubspot Deals from Cin7 data that is arriving into Hubspot.
1/ Once the info arrives a deal is created with all the data that comes across e.g. comments, name, date, description etc 2/ We need to associate this new deal (created from Cin7 data) to an existing contact in Hubspot so that Hubspot recognises the contact and makes the association.
Question: Can we use an email address to connect to the contact in Hubspot? Dev says we cant.
So: we are trying to use VID info to get email address then connect email address to existing contact.
If you have contact email address ready to use, then you can get contact VID for HubSpot using email. Make use of Search for a contact by email address API to get a contact a contact with email address. This will return the HubSpot VID in response and that you can use for CRM Association between Contact and Deal. In case, no contact is found for the passed email, you can create a new contact and in that response too you will get the VID.
If you have contact email address ready to use, then you can get contact VID for HubSpot using email. Make use of Search for a contact by email address API to get a contact a contact with email address. This will return the HubSpot VID in response and that you can use for CRM Association between Contact and Deal. In case, no contact is found for the passed email, you can create a new contact and in that response too you will get the VID.
Trying to connect email address from third party app, can Hubspot connect email addresses?
SOLVE
thanks so much for your help and after scouring the dev documents I found the API 'search for contact by email' and forwarded that to my developer. It's nice to know we are on the right track. Thanks again for taking the time reply, it's much appreciated.