APIs & Integrations

nickitatkach
Member

Trigger webhook - Timeout occurred, but will retry soon

SOLVE

Hello,

 

I would like to call external endpoint when contact is created via user interface.

 

So, I have created a workflow (Automation -> Workflows), set condition to trigger webhook on "Email is known".

 

When I add an account webhook is triggerred but it fails with such an exception: Timeout occurred, but will retry soon.

 

Endpoint url is available and I can call it from Postman or any other tool.

 

How can I fix it?

 

Thanks.

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1 Accepted solution
nickitatkach
Solution
Member

Trigger webhook - Timeout occurred, but will retry soon

SOLVE

Hi all,

 

I have resolved the issue: noticed that SSL certificate was a day out of valid date.

 

I have updated SSL certificate and the issue is now resolved.

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1 Reply 1
nickitatkach
Solution
Member

Trigger webhook - Timeout occurred, but will retry soon

SOLVE

Hi all,

 

I have resolved the issue: noticed that SSL certificate was a day out of valid date.

 

I have updated SSL certificate and the issue is now resolved.