Jul 28, 20218:53 AM - edited Jul 29, 20214:50 AM
Participant
Timeline Events Displays for 1 and doesn't display for the others in Contacts
So I have been using v1 for a quite a while now. When I create Timeline event they get created/ I can even fetch them by ID, but they are not visible in contact timeline:
NOT WORKING FOR: Event Type Id: 397833 Portal ID: 24902739 timeline event ID: 61013d4da777191f4c76286a contact: 201 App ID: 201782 email: testercustomer@mailinator.com
WORKING FOR: Event Type Id: 397833 Portal ID: 6367248 timeline event ID: 60fed493f89b300fb1c7c41b contact: 54051 App ID: 201782 email: ivo@mailinator.com
Its only working for the portal I mentioned, its not displaying timeline events for others. However If i try to create timeline event in any of the workspace against any contact, I am able to create it API response is 200 and also I am able to get and update it as well. so this means Timeline events are indeed being generated however they are not displayed for other workspaces other than mine.
{
id: '6110cec75a2f0d67f7868792',
header: 'Service: General Medication',
extraData: {
messages: [
'**Appointment Created:** A new event on 09-08-2021 at 08:00 was created in TIMIFY.'
]
},
email: 'ivo@mailinator.com',
eventTypeId: '397833'
}
And it is not working:
{
id: '6110d2cc1db7d9712e6fc322',
header: 'Service: Cake by the mountain with Jeffrey',
extraData: {
messages: [
'**Appointment Created:** A new event on 09-08-2021 at 08:00 was created in TIMIFY.'
]
},
email: 'testivoname1+11-thr3@gmail.com',
eventTypeId: '397833'
}