APIs & Integrations

BB33
メンバー

Ticket's Note

i am using hubspot ticket with api.
i am sending NOTE from hubspot pannel, ( as admin response) 
but admin's response , ordered before client's question !

(i created ticket and add engagement from api , but admin responded from hubspot pannel, so it is not at the saaaame time !)
what should i do !??
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0 いいね!
2件の返信
TiphaineCuisset
コミュニティーマネージャー
コミュニティーマネージャー

Ticket's Note

Hi @BB33 

 

Thank you for reaching out.

 

I want to tag some of our experts on this - @JBeatty @himanshurauthan do you have any thoughts on this for @BB33 ? 

 

Thank you!

Best

Tiphaine


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himanshurauthan
ソートリーダー | Elite Partner
ソートリーダー | Elite Partner

Ticket's Note

Hello @BB33,

 

Activities (notes and all engagements) lists based on the DateTime, if you want to re-order them, you have to manage the time.

 

It would be easier for me to share an example if you share what you want to achieve and the complete process, please.

 

Regards,

Digital Marketing & Inbound Expert In Growth Hacking Technology