APIs & Integrations

mplociennik
Member

The issue with Hubspot SDK in Segment integration

Hi,

I have an issue with Hubspot SDK.

Firstly I contacted Segment Technical Support, and after their testing that the problem is not by their side, they recommend contacting you.


This case is about our landing page and capturing leads:
https://veventy.com

I attach my conversation:

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3 Replies 3
mplociennik
Member

The issue with Hubspot SDK in Segment integration

I created manually the custom property "Plan" and tested it.
But still, I don't have any value in Hubspot, but in Segment, Intercom and Amplitude I have the value "Lead".

So, only in Hubspot it doesn't work properly.

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dennisedson
HubSpot Product Team
HubSpot Product Team

The issue with Hubspot SDK in Segment integration

Hey @mplociennik 

Wondering if this question asked by @OtavioCapila  is relevant. @OtavioCapila , do you have any other insights?

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mplociennik
Member

The issue with Hubspot SDK in Segment integration

Yes.

I use device-mode integration, not cloud.

Therefore I don't edit any code of data, because I use Visual Editor (Tagger) by Segment, and in this way, I create events. 

 

Do I need to create a custom property to send the trait "Plan" from Segment to Hubspot or is it self-created like in the case of sending it to the Intercom?

 

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