APIs & Integrations

Konstantinx
Membre

The calling iframe is not displayed on the HubSpot page

Résolue

Hey. I develop integration with telephony. I use calling sdk and I have an application to work in calling iframe. It used to work fine, when making a call from a contact, it would open an iframe. After updating HubSpot, I noticed that when making a call, the iframe doesn't appear on the page and a strange bar is displayed instead. At the same time, all the handlers (onDialNumber) and the application js code itself works, according to the logs. Is this a HubSpot bug? And how can it be fixed?

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Konstantinx
Solution
Membre

The calling iframe is not displayed on the HubSpot page

Résolue

I meant "New Calling Widget
Mar 15, 2021".

I have already fixed this problem. It was caused by the width - 0 of the widget. I was setting the width to 400px, but after the update it became 0 automatically.

Voir la solution dans l'envoi d'origine

2 Réponses
dennisedson
Équipe de développement de HubSpot
Équipe de développement de HubSpot

The calling iframe is not displayed on the HubSpot page

Résolue

Hi @Konstantinx 

Is this still happening?  What do you mean by "updating HubSpot"?

 

0 Votes
Konstantinx
Solution
Membre

The calling iframe is not displayed on the HubSpot page

Résolue

I meant "New Calling Widget
Mar 15, 2021".

I have already fixed this problem. It was caused by the width - 0 of the widget. I was setting the width to 400px, but after the update it became 0 automatically.