APIs & Integrations

Konstantinx
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The calling iframe is not displayed on the HubSpot page

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Hey. I develop integration with telephony. I use calling sdk and I have an application to work in calling iframe. It used to work fine, when making a call from a contact, it would open an iframe. After updating HubSpot, I noticed that when making a call, the iframe doesn't appear on the page and a strange bar is displayed instead. At the same time, all the handlers (onDialNumber) and the application js code itself works, according to the logs. Is this a HubSpot bug? And how can it be fixed?

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Konstantinx
Solución
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The calling iframe is not displayed on the HubSpot page

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I meant "New Calling Widget
Mar 15, 2021".

I have already fixed this problem. It was caused by the width - 0 of the widget. I was setting the width to 400px, but after the update it became 0 automatically.

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dennisedson
Equipo de producto de HubSpot
Equipo de producto de HubSpot

The calling iframe is not displayed on the HubSpot page

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Hi @Konstantinx 

Is this still happening?  What do you mean by "updating HubSpot"?

 

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Konstantinx
Solución
Miembro

The calling iframe is not displayed on the HubSpot page

resolver

I meant "New Calling Widget
Mar 15, 2021".

I have already fixed this problem. It was caused by the width - 0 of the widget. I was setting the width to 400px, but after the update it became 0 automatically.