Ten seconds rolling limit

[StephanSchoema1]

We have an Enterprise account, and according to the usage details page we should be set up for a rolling limit of 150 requests per ten seconds. This, however, is not reflected in the X-HubSpot-RateLimit-Max header, which is still 100. The X-HubSpot-RateLimit-Daily is reflecting the correct Enterprise limit of 500000.

Is this a bug from HubSpot's side, or is something in our subscription blocking this upgrade?

[TiphaineCuisset · Accepted solution]

Hi @StephanSchoema1 

Thank you for reaching out!

This is strange. I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this. 

I want to tag some of our top contributors here as well - @Teun @louischausse are you experiencing this issue too? 

Thank you!

Best

Tiphaine

[StephanSchoema1]

I had a chat with support and after some to-and-fro they got the issue sorted. Enterprise should indeed have a 10 second 150 request limit. Thanks!

[louischausse]

Weird ... I would recommend asking to support as well. Enterprise limit is indeed 150 not 100

[StephanSchoema1]

Hi @louischausse, I had a chat with support and they fixed the issue. All good. Thanks for your interest in the matter.