APIs & Integrations

AWhitney4
Member

Syncing Contacts to Static List: Not all Contacts Being added to list

My team is creating an app that syncs a segment of customers from our platform to a HubSpot Static List. 

We have designed it to first create/update the contact records in HubSpot where we batch the calls using the create/update group of contacts endpoint and then the contacts get added to the target static list using the add contact to list endpoint. 

Issue: when we run a test, all contacts appear to be added to the hubspot database but only a small fraction are added to the target list. Any idea what might be going on here?

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AWhitney4
Member

Syncing Contacts to Static List: Not all Contacts Being added to list

Ah, I think it is because the add a group of contacts endpoint is asynchronous so we need a delay between adding contacts to hubspot and then adding them to the target list

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AWhitney4
Member

Syncing Contacts to Static List: Not all Contacts Being added to list

Strike my last, we increased the delay from the create/update to list add and still see discrepancies in list sizes between the 2 systems. If anyone has ideas I'm all ears!

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