APIs & Integrations

AlexLosich
Member

Support inbound call in VoiP integration

Hello!

We would like to implement VoIP integration between our VoIP platform and HubSpot CRM.

Having looked through the documentation, we found https://developers.hubspot.com/docs-beta/crm/calling-sdk. But Calling Sdk only supports Outbound call using click-to-dial. Is there support for inbound as well as outbound calls made via sipphone app or other device? Or some API to notify HubSpot about such calls?

We'd appreciate any information. Thanks!

 
WendyGoh
HubSpot Employee
HubSpot Employee

Support inbound call in VoiP integration

Hey @AlexLosich,

 

Looks like this is something that is in our roadmap - HubSpot Community - Handle inbound / incoming calls in HubSpot - HubSpot Community and I'd recommend you to provide our team feedback on how inbound calling should work by filling up this form: Inbound Calling Feedback.

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