APIs & Integrations

YRodriguez2
Member

Sumo popup

Hi,

Every time I enter the blog pages and landing page that I have configured in hubspot I get a popup. After investigating this I discovered that it is related to the following url "https://micro-cdn.sumo.com". I think this may be related to an API integration with SumoMe, but I don't know how this was integrated and would like to disable it.

Please someone have any idea.

Thank you
Yossue

 

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Jaycee_Lewis
Community Manager
Community Manager

Sumo popup

Hi, @YRodriguez2 👋 Pinpointing where a 3rd party pop up is coming from can be a challenge. Here's how I would approach it:

  • I'd double-check Settings > Integrations to make sure you cannot disable it from there
  • Do you have a live page example you can link to here? If so, we may be able to use the page inspector to get additional clues
  • One other culprit is Google Tag Manager, as it can serve up external scripts like pop-ups (I had a case in support where the code for an Intercom chat pop-up was hidden in the GTM code) 

Thanks for the additional details! — Jaycee

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Jaycee Lewis

Developer Community Manager

Community | HubSpot

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