APIs & Integrations

IP8
Participant

Subscription API always returns SUBSCRIBED

When I send API request to /communication-preferences/v3/status/email/{emailAddress} i always get status SUBSCRIBED for any email even for non-existing ones. In Hubspot subscription status for the contact is "Not Specified"

TimWat
Member

Subscription API always returns SUBSCRIBED

I'm also experiencing this but haven't checked prod yet. Beleive it's related to this post

https://community.hubspot.com/t5/APIs-Integrations/Marketing-API-always-returns-a-subscription-for-r...

Example response is

HTTP 200

{
"recipient": "xx@xx.xx",
"subscriptionStatuses": [
{
"id": "25161xxx",
"name": "Marketing Information",
"description": "Marketing offers and updates.",
"status": "SUBSCRIBED",
"sourceOfStatus": "SUBSCRIPTION_STATUS",
"brandId": null,
"preferenceGroupName": null,
"legalBasis": null,
"legalBasisExplanation": null
}
]
}
dennisedson
Community Manager
Community Manager

Subscription API always returns SUBSCRIBED

@IP8 

Could you post an example response?

Thanks,

Dennis




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