APIs & Integrations

IP8
Participant

Subscription API always returns SUBSCRIBED

When I send API request to /communication-preferences/v3/status/email/{emailAddress} i always get status SUBSCRIBED for any email even for non-existing ones. In Hubspot subscription status for the contact is "Not Specified"

2 Replies 2
TimWat
Member

Subscription API always returns SUBSCRIBED

I'm also experiencing this but haven't checked prod yet. Beleive it's related to this post

https://community.hubspot.com/t5/APIs-Integrations/Marketing-API-always-returns-a-subscription-for-r...

Example response is

HTTP 200

{
"recipient": "xx@xx.xx",
"subscriptionStatuses": [
{
"id": "25161xxx",
"name": "Marketing Information",
"description": "Marketing offers and updates.",
"status": "SUBSCRIBED",
"sourceOfStatus": "SUBSCRIPTION_STATUS",
"brandId": null,
"preferenceGroupName": null,
"legalBasis": null,
"legalBasisExplanation": null
}
]
}
dennisedson
Community Manager
Community Manager

Subscription API always returns SUBSCRIBED

@IP8 

Could you post an example response?

Thanks,

Dennis




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