Aug 7, 2020 11:42 AM
I have a form on squarespace that registers subscribers to my account. It is a non-hubspot form. I connected my HS account to my Squarespace account. I am receiving new subscribers directly to the CRM, but they are not saved to my Squarespace page. does this normally happen? Can I have my information in both sites? Also, is the right way to connect it through the tracking code under reports, or should I connect a form in a more specialized way to get more data on clicks, conversion rate, etc.?
Aug 10, 2020 3:07 PM
Hey @Spere ,
Could you add information about what form plugin you are using?
In terms of tracking codes, you should install the HubSpot tracking code so you can advantage of more analytics. Here is a knowledgebase article on the subject. You will need to scroll down to the Squarespace section.