APIs & Integrations

JohnnyMatthews
Participant

Subscribed Webhook in App not firing

SOLVE

I've create an app and succefully added it to my test account. It has been live for about an hour. I used the sample node.js code to create the app and got a response, so I know it is connected.

 

The app webhooks are subscribed to creates, deletes and updates on contacts. I've added and deleted several contacts and nothing is showing up in the app monitoring under webhooks.

 

App ID: 263293

Test Account: 14513012

 

Using postman on my url manually is successful.

0 Upvotes
1 Accepted solution
dennisedson
Solution
HubSpot Product Team
HubSpot Product Team

Subscribed Webhook in App not firing

SOLVE

Hey @JohnnyMatthews 

Took a quick look under the hood and it appears that your subscriptions are paused which is the initial state they are in.  You will need to activate them 🙂

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3 Replies 3
JohnnyMatthews
Participant

Subscribed Webhook in App not firing

SOLVE

Thanks! That was it. I guess I missed that in the documentation.

dennisedson
HubSpot Product Team
HubSpot Product Team

Subscribed Webhook in App not firing

SOLVE

Yep.  Been there.  Done that.  Probably best illustrated in gif format

 

via GIPHY

dennisedson
Solution
HubSpot Product Team
HubSpot Product Team

Subscribed Webhook in App not firing

SOLVE

Hey @JohnnyMatthews 

Took a quick look under the hood and it appears that your subscriptions are paused which is the initial state they are in.  You will need to activate them 🙂