APIs & Integrations

s-andy
Member

Special characters in line item name (eCommerce Bridge API)

Hi!

 

When a product includes special characters such as "&" they get converted to HTML entities. I'm sending them as normal characters, so it seems to be done by HubSpot.

 

SpecialCharacters.png

 

How can I prevent this?

 

I'm using eCommerce Bridge API to submit data to HubSpot. The name is sent as "Nissin i40 Canon Kit incl. Berenstargh Ladegerät & Akkus".

 

Thanks.

0 Upvotes
2 Replies 2
zaklein
Contributor | Diamond Partner
Contributor | Diamond Partner

Special characters in line item name (eCommerce Bridge API)

Hi @s-andy 

Unfortunately (or fortunately 🤔 ?), I couldn't recreate the problem you're experiencing, which makes me think it might be related to your toolkit. What platforms/tech are you using to pass data to HubSpot via Ecommerce Bridge API?

Thanks,

Zach

0 Upvotes
dennisedson
HubSpot Product Team
HubSpot Product Team

Special characters in line item name (eCommerce Bridge API)

@zaklein , @louischausse , any experience with special characters in ecomm bridge?

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