Some error occuring only in incognito mode

[bharadwajbb]

Exception accessing local storage. DOMException: Failed to read the 'localStorage' property from 'Window': Access is denied for this document.
at h (https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:35325)
at m (https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:35686)
at u (https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:17093)
at https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:17340
at u (https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:17093)
at https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:17340
at https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:25536
at e (https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:30111)
at t (https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:25488)
at https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:25712
at https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:25796
at https://static.hsappstatic.net/conversations-visitor-ui/static-1.11005/bundles/visitor.js:1:342577
at new Promise (<anonymous>)
at s (https://static.hsappstatic.net/conversations-visitor-ui/static-1.11005/bundles/visitor.js:1:342551)
at Object.get (https://static.hsappstatic.net/conversations-visitor-ui/static-1.11005/bundles/visitor.js:1:277792)
at i (https://static.hsappstatic.net/conversations-visitor-ui/static-1.11005/bundles/visitor.js:1:207375)
at https://static.hsappstatic.net/conversations-visitor-ui/static-1.11005/bundles/visitor.js:1:339766
at https://static.hsappstatic.net/conversations-visitor-ui/static-1.11005/bundles/visitor.js:1:445472
at dispatch (https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:252960)
at https://static.hsappstatic.net/conversations-visitor-ui/static-1.11005/bundles/visitor.js:1:407062

This is the error that I am getting only in incognito windows, what does the error mean, why does this occur, and what can I do to stop this from occurring.

[tominal · Accepted solution]

Incognito windows do not retain localStorage or session storage. Something in HubSpot's production JS is wanting to store something and that functionality isn't there. If you're trying to view something as a new user, I would use a different browser that isn't logged into your account..

Hope that helps.