APIs & Integrations

dannylarsen
Member

Show messages icon without message?

We are about to integrate the messages part of hubspot with the live chat on our pages.

So I cannot see any setting to always show the chat icon on all pages and not always include a message in there. Is this possible? Or do we need to create a message that covers the whole domain?

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Derek_Gervais
HubSpot Alumni
HubSpot Alumni

Show messages icon without message?

Hi @Danny_Larsen,

It's not currently possible to have a chat widget without any welcome message. Best practice is generally to create multiple different messages for different parts of your site.

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