May 16, 2020 9:35 PM
We are actively working with a client and Shopify. We have integrated Shopify with HubSpot and everything is working nicely.
However, we noticed that when we update an order that was originally charged for a higher amount, and refund some products, we see the updated amount is not reflected on the deal title in the ecommerce pipeline.
To confirm: It is sending the data to HubSpot. If you click into the deal card, select actions and then view all properties. Then you hover over amount, you can select details and find the Integrations Sync has the updated property value of the new amount.
However, its not updating the Amount in the field nor in the Deal Title.
Any light on this?