Send Message and Listen for New Messages

aaman
Member

I have a custom form in my website. 

I wanted to know if anyone can help me with the following queries:
1. How to send the form data to HubSpot on submit?

2. How to notify the user about new message from the Sales/ Customer Support Team?

Thanks in advance 

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1 Reply 1
WendyGoh
HubSpot Employee

Hey @aaman,

 

Just to clarify, are you using a HubSpot form? Or are you looking to submit non-HubSpot form data into HubSpot? 

 

If it's the latter, you would have to ensure that the form fulfilled the requirements stated on this article: Use non-HubSpot forms.


If you're using a HubSpot form and had like to submit data via the HubSpot form api, you can follow through this documentation: Submit data for a form | Forms API

 

As for question 2, when looking to notify user about new form submission, you can add emails on the "Send submission email notifications to" options:

 

For HubSpot Form

email.png

 

For non-HubSpot Form

nonHubSpotForm.png

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