Scopes in app


Hi all,


I have some issues about an app I created with my developer account.

I added the scopes which I need but if I try to connect to this app with OAuth (from TimeXtender though a CData connection), I get the message: ‘Couldn’t complete the connection

Insufficient scopes were provided. Please contact the integrator.’

I don’t know what I’m doing wrong. Can you help me?

The scopes i provided are: contacts, content, reports, business-intelligence, oauth and hubdb. 


Thank you in advance. 


Kind regards,




1 Reply 1
HubSpot Employee

Hey @KS3,


As my colleague dadams mentioned on this forum thread,


That error usually means that the scopes you set up for the app in the app settings don’t match the scopes you’re requesting in the scope= parameter for the authorize URL. Any scopes that you have selected in the app settings are considered required scopes, so you’d need to include everything you have selected in the scope= parameter.

If your app only requires the contacts, reports, and files scopes, only those three should be checked in the app settings.

Hope this helps!