SSO to KB via our own SaaS product for customers
Nov 1, 2019 8:31 AM
Hope you can give me some advice to let us know how to do this.
We have a knowledge base in hubspot which has a number of user guides and help articles for our customers on how to use our SaaS product.
We want to surface this knowledge base in our product so they have access to it right there and then.
We also want to make sure that all the articles are protected and not available to the general public to browse without logging in.
The key part is that when the KB is in our product, which the customer has already logged into, we don't want them to login again. But, want to be able to identify this customer and what articles they are browsing. (Essentially if email address used to login to our platform matches an email address on a contact in hubspot, we can see analytics on them and also they can access the articles.)
Hopefully that makes sense?
How can we achieve the above?